Some of the downsides of community support is that you don’t have anyone to contact and there are no guaranteed response time or SLAs.īut CentOS support is available from companies likes OpenLogic. RHEL SupportĬentOS has no paid support options available directly via the CentOS maintainers, and the price happily reflects that.ĬentOS, like many open source projects, is community supported, bringing the knowledge and experience of 1,000s of die-hard CentOS (and RHEL) users together for the greater good. Things like centralized system management, high availability, and clustered file systems are offered in this manner. Red Hat also offers extended support which provides support for RHEL versions which have exceeded their normal support lifecycle.Īdd-ons are a big thing with RHEL. Many of the RHEL add-ons are the same open source solutions that you can deploy on CentOS but are bundled with support and may include some RHEL-customized or proprietary configurations and utilities. Other support subscription options include standard (8x5) and premium (24x7) support, which includes direct phone and online support avenues. All RHEL installations can be “self-supported”, which means the system administrator has access to software updates and web-based content (articles, knowledgebase, etc), but no direct support from Red Hat. One of the benefits of some of RHEL’s commercial licensing options is support. But RHEL adds paid, commercial licensing for the end-user. RHEL Licensingīoth RHEL and CentOS licensing is primarily GNU GPL with some other FOSS licenses. Much of the work done for a CentOS release is removing the Red Hat licensing, branding, and URLs from the source code and replacing them with the CentOS equivalents. RHEL Brandingīranding is the major difference between RHEL and CentOS. If/when they resolve the issue, we will inherit the fix from them.” CentOS vs. If you open a CentOS ticket reporting an issue, unless it is particular to CentOS (which very few issues are), you’re likely to receive a response along the lines of, “Please open a RHEL ticket at. The CentOS community is vast!ĬentOS remains locked to the upstream RHEL source as far as bug fixes, too. This isn’t to say that there aren’t any non-Red Hat employees working on CentOS, though. With many of the core folks who are responsible for CentOS are Red Hat employees, the developers are even the same. So, both RHEL 8 and CentOS 8 will receive the same updates until May 2029! 5 years of maintenance support (urgent bug fixes as well as critical and important security fixes).5 years of full support (bug fixes, security fixes, and feature enhancements).Updates will continue to be published for 10 years.The lifecycle of CentOS matches that of RHEL, also.įor example, with CentOS 8 and RHEL 8, this means: CentOS and RHEL have exactly the same source code. So when I say it’s the same source code, it isn’t just that the package versions are the same. To comply with open source licensing, Red Hat publishes the source code, including their in-house modifications to the CentOS Git servers.
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